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FAQs
How do I order tea blends and choose delivery options?
Simply browse our online store, select your desired tea blends, and proceed to checkout. You can choose your preferred delivery date and method during the checkout process.
What areas do you ship to, and can I track my order?
We ship our tea blends to all over the world. Once your order is dispatched, you'll receive a tracking number to monitor your package's journey.
How can I keep my tea blends fresh, and what if they arrive damaged?
To maintain freshness, store your tea blends in a cool, dry place away from direct sunlight and strong odors. If your order arrives damaged, please contact us immediately for a replacement or refund.
What is your return policy and cancellation policy?
We accept returns or exchanges within 7 days of delivery if you're unsatisfied with your purchase. Orders can be canceled up to1 day before the scheduled shipping date. Please contact our customer service team for assistance.
Do you offer sample sizes or variety packs?
Yes, we offer sample sizes of our popular blends and curated variety packs for those who want to explore different flavors before committing to larger quantities.
